After you have opened a planning or selected another projection during the planning process, parts of your drawing are no longer visible. There are two possible reasons for this issue.

We recommend creating them next to one another on the zero level. This way, you can maximize clarity and navigate more quickly through adjacent levels. You also have the option to place each story on top of the other. When doing so, please keep the following in mind:

You inserted an object, such as a drawing element or a piece of furniture, into your plan. When you then change to a different view, you notice that the object is not at the desired location.

Drag & Drop for images, materials and other web files cannot be executed in pCon.planner. The most common causes for this problem are obsolete web browsers or highly-restrictive security settings within the browser.

The DWG format is a compressed file format. As with a packed file, the file size displayed in your system (e.g. in Windows Explorer) does not occupy the same size as the plan that you edit in pCon.planner. How much memory an opened DWG file uses can vary, and many factors can determined the amount of memory used.

There are several alternatives to relocate the User Coordinate System (UCS) if you want to use it as a means to move objects in relation to a given position in the plan.

You inserted a floor plan as an image and it appears blurred or pixelated.

pCon.planner will display images and textures up to a maximum resolution of 2048×2048 pixels in good quality. If you insert an image larger than this, the program will undercalculate the resolution and the image may no longer appear clear. The display depends on the content of the image. Fine lines, for example, are more affected than colored areas. Floor plans, in particular, should therefore be imported in a suitable resolution. This restriction works to keep the size of the plan low, saving both internal and graphics memory.

In pCon.planner 7.3 and newer versions, the Ambient Light is used as a standard light source. Plans that were created in pCon.planner 7.2 or an earlier version will still contain the old standard lighting, which consisted of several directional light sources.

If you open an older plan with a current version of pCon.planner, it will still contain the old standard lighting and all additional light sources. The Ambient Light Intensity will automatically be set to 0%. The original lighting therefore remains 1:1.

The Insert Unit indicates the unit of measure in which objects should be inserted. You can change this by clicking on the Application Menu, choosing Document Properties and switching to the Settings tab. Changes pertain to the current plan.

The correct Insert Unit is important if you are editing plans from other CAD programs.

The Standard Scaling Unit – also known as the Scaling Unit – is necessary when you want to insert objects of an unknown scale. The Length Unit describes the standard when inputting the measure of length. The Insert Unit has an effect when you want to use plans created in another CAD program. Click on the respective unit for more detailed information.