pCon.planner Help Center

Questions & Answers

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Why do glass materials or the objects behind them appear black or gray in photorealistic images?

23.02.2018 | Image calculation | 0 Comments |
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This issue is connected to the relation between the number of transparent objects in a planning and the ray depth used for the rendering process. The ray depth determines how often a ray of light is reflected within the scene.

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Parts of my planning are not visible. How do I bring them back on screen?

23.02.2018 | pCon.planner - Planning | 0 Comments |
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After you have opened a planning or selected another projection during the planning process, parts of your drawing are no longer visible. There are two possible reasons for this issue.

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Why can’t I print PDF files of my Layout pages?

23.02.2018 | Print | 0 Comments |
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Depending on the PDF printer installed on your system, this problem can occur when you are trying to print from unsaved DWG files.

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Which file format do I use for panoramic images created with pCon.planner?

23.02.2018 | Image calculation | 0 Comments |
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We recommend saving panoramic images as JPG. While keeping up a good image quality, JPG files are way smaller than PNG images. As an example: A panorama of a specific interior scene created with OSPRay in a height of 1024 pixel has a file size of approximately 580 kB as a JPG. Saved as a…

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How can I use Multi Content Pictures (EIMG)?

23.02.2018 | Image calculation | 0 Comments |
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I have created Multi Content Pictures (images of the EIMG file type) with pCon.planner. Which app do I need to view these images?

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My planning is not plotted correctly or the page stays empty. What can I do to prevent this?

23.02.2018 | Print | 0 Comments |
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It is possible that the setting for paper size selection in pCon.planner gets in conflict with the plotter’s paper selection settings.

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How can I create a multi-story plan?

07.07.2017 | Planning | 0 Comments |
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We recommend creating them next to one another on the zero level. This way, you can maximize clarity and navigate more quickly through adjacent levels. You also have the option to place each story on top of the other. When doing so, please keep the following in mind:

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Why are up-to-date graphics drivers important and where can i get them?

07.07.2017 | Graphics drivers | 0 Comments |
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For detailed 3D visualization and large plans, pCon.planner requires optimal graphic support. Please ensure that your graphics hardware fulfills our system requirements. We also recommend that you always install the latest drivers for your graphics card.

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Why is an inserted object not in its desired location?

07.07.2017 | Planning | 0 Comments |
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You inserted an object, such as a drawing element or a piece of furniture, into your plan. When you then change to a different view, you notice that the object is not at the desired location.

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I opened a dialog, but can’t find it. What can I do?

07.07.2017 | pCon.planner - Program settings | 0 Comments |
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When planning, you use many dialogs – both free-floating and docked (a non-movable part of the program interface). In the case of free-floating windows, they may disappear for 2 reasons:

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