pCon.planner Help Center

Questions & Answers - Category: Miscellaneous

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The displayed date of the quotation form is wrong. Where can I find the settings to change this?

16.06.2017 | Miscellaneous - Operating systems - pCon.planner | 0 Comments |
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A specified date appears in the upper right-hand corner of the pCon.planner quotation form. If this date is false it may be due to an incorrect system setting.

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Why are the input values for wall parameters so large in some cases?

16.06.2017 | Miscellaneous - Operating systems - Program settings | 0 Comments |
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After inputting values for a wall’s Height and Thickness parameters, the values are not taken into account when the wall is created. Instead of the entered values, extremely large numbers appear in the input field and are then used when the wall is drawn.

The reason for this error is usually caused by using the same separators for both decimal points and digit groups. Generally, each separator is different. In Germany, the comma serves as the separator for decimal points, e.g. for the value 123,45. Digit groups are separated from one another using points, e.g. for larges numbers such as 1.234.567.

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Why can’t I drag and drop files from the web directly into pCon.planner?

16.06.2017 | Miscellaneous - Planning | 0 Comments |
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Drag & Drop for images, materials and other web files cannot be executed in pCon.planner. The most common causes for this problem are obsolete web browsers or highly-restrictive security settings within the browser.

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Why is the size of a DWG file different in an opened or unopened state?

16.06.2017 | Miscellaneous - pCon.planner - Planning | 0 Comments |
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The DWG format is a compressed file format. As with a packed file, the file size displayed in your system (e.g. in Windows Explorer) does not occupy the same size as the plan that you edit in pCon.planner. How much memory an opened DWG file uses can vary, and many factors can determined the amount of memory used.

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Why are images or textures blurred or pixelated?

26.08.2016 | Miscellaneous - pCon.planner - Planning - Render quality | 0 Comments |
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You inserted a floor plan as an image and it appears blurred or pixelated.

pCon.planner will display images and textures up to a maximum resolution of 2048×2048 pixels in good quality. If you insert an image larger than this, the program will undercalculate the resolution and the image may no longer appear clear. The display depends on the content of the image. Fine lines, for example, are more affected than colored areas. Floor plans, in particular, should therefore be imported in a suitable resolution. This restriction works to keep the size of the plan low, saving both internal and graphics memory.

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Why can’t I access my manufacturer’s catalogs?

22.08.2016 | Miscellaneous - pCon.planner - Planning | 0 Comments |
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It is likely that you installed the free version of pCon.planner. To check, look at the top (on the title bar) of the program window. There you can read whether the currently-installed edition is pCon.planner (the free version) or pCon.planner PRO (the professional edition). Please bear in mind that a data connection in the free version of pCon.planner is not possible.

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Where can I find additional room accessories for my plan?

27.10.2015 | Miscellaneous - Planning | 0 Comments |
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To add various items to your plan, you can rely on the pCon.collection in 3D Warehouse. There, you can find selections of plants, light fixtures, people and technological devices, as well as office equipment. To insert the desired object from our gallery, follow the instructions below:

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The rendering times for different users vary in length on the same system. What options are there to fix this?

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The differences in rendering times are often due to programs running in the background. This can vary for each user, as they may be demanding more or less of the operating system at one time.

Differences in rendering times can also be attributed to having the Windows option Run Program in Compatibility Mode enabled.

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Why do texts appear in a different font when I open my plannings with a different program?

02.02.2015 | Miscellaneous - pCon.planner | 0 Comments |
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When plans from pCon.planner are opened using a different planning software, texts are displayed in a font different from the one set in pCon.planner.

The font used for displaying texts in pCon.planner is EGR.shx. If you wish to see exactly the same style of text as in pCon.planner in a different program, you can download the font here.

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