pCon.planner Help Center

Questions & Answers - Category: Render issues

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Why don’t I see my desired image after rendering?

22.08.2016 | Animation - Image calculation - pCon.planner - Render issues | 0 Comments |
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You generate an Image or a Video. The media output dialog opens and you do not see your desired image. Instead, you see a single-colored area or a completely different picture.

When needed, pCon.planner provides the opportunity to add a company logo or other graphics to your images and videos. In the described situation, it is possible the function Show Logo is enabled. If the Size of the logo is still set at 100% (or bigger) and Transparent is disabled, the logo will be placed on top of your image.

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My graphics hardware matches the recommendations for pCon.planner but I am still getting rendering problems and crashes. What can I do to avoid this?

03.02.2015 | Hardware - Render issues | 0 Comments |
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If you have a hybrid system combining an onboard graphics card and a dedicated 3D graphics card (like those from NVIDIA or ATI), you should check whether pCon.planner is actually working with the 3D graphics card and you should assign the 3D graphics processor to the design program if necessary.

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What can I do if there are certain objects in my planning which are no longer visible?

03.02.2015 | Planning - Render issues | 0 Comments |
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If graphic rendering problems can be excluded as a reason, you should check whether all layers are activated, using the Layer dialog. This is found by clicking the Layer symbol on the toolbar. This is how to influence whether a layer is visible.

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I want to use two screens at once when working with pCon.planner. What should I look out for?

03.02.2015 | Hardware - Render issues | 0 Comments |
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Please make sure that your system meets our system requirements, which indicate the graphic equipment needed for the best possible operation of pCon.planner.

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Why can’t I see any 2D objects in certain views?

03.02.2015 | Planning - Render issues | 0 Comments |
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The elements will also continue to be present in the views you are using, but they will only be displayed in a perspective or isometric view or for example in Front or Rear view. This is because they differ from three-dimensional objects in possessing no information on depth as they are two-dimensional. They will thus not always be shown in Top view or certain other 2D views.

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Why is the graphic user interface blurry?

03.02.2015 | Render issues - Render quality | 0 Comments |
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In the latest generation of monitors, which in some cases have very high pixel density (number of pixels per inch, DPI), this fact may cause the icons in pCon.planner to appear larger but less distinct. It is possible to disable this automatic scaling process at the application level.

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