Problem

You are a pCon.planner PRO user. Following an update, the installed manufacturer’s catalogs are no longer available. The Products button on the Toolbar (right-hand side) is missing.

Background

It is likely that you installed the free version of pCon.planner. To check, look at the top (on the title bar) of the program window. There you can read whether the currently-installed edition is pCon.planner (the free version) or pCon.planner PRO (the professional edition). Please bear in mind that a data connection in the free version of pCon.planner is not possible.

Solution

Install the current PRO version. To do so, please contact your EasternGrapics business partner or simply download pCon.planner PRO.