pCon.planner Help Center

Questions & Answers

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Why are the input values for wall parameters so large in some cases?

16.06.2017 | Miscellaneous - Operating systems - Program settings | 0 Comments |
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After inputting values for a wall’s Height and Thickness parameters, the values are not taken into account when the wall is created. Instead of the entered values, extremely large numbers appear in the input field and are then used when the wall is drawn.

The reason for this error is usually caused by using the same separators for both decimal points and digit groups. Generally, each separator is different. In Germany, the comma serves as the separator for decimal points, e.g. for the value 123,45. Digit groups are separated from one another using points, e.g. for larges numbers such as 1.234.567.

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Why can’t I drag and drop files from the web directly into pCon.planner?

16.06.2017 | Miscellaneous - Planning | 0 Comments |
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Drag & Drop for images, materials and other web files cannot be executed in pCon.planner. The most common causes for this problem are obsolete web browsers or highly-restrictive security settings within the browser.

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Why is the size of a DWG file different in an opened or unopened state?

16.06.2017 | Miscellaneous - pCon.planner - Planning | 0 Comments |
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The DWG format is a compressed file format. As with a packed file, the file size displayed in your system (e.g. in Windows Explorer) does not occupy the same size as the plan that you edit in pCon.planner. How much memory an opened DWG file uses can vary, and many factors can determined the amount of memory used.

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How do I reposition the UCS origin when using the Move feature?

16.12.2016 | pCon.planner - Planning | 0 Comments |
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There are several alternatives to relocate the User Coordinate System (UCS) if you want to use it as a means to move objects in relation to a given position in the plan.

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How do I work with Renderer Profiles?

26.08.2016 | Animation - Image calculation - pCon.planner | 0 Comments |

When you render images or videos in pCon.planner, you can choose from various default settings called Renderer Profiles.

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Why are images or textures blurred or pixelated?

26.08.2016 | Miscellaneous - pCon.planner - Planning - Render quality | 0 Comments |
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You inserted a floor plan as an image and it appears blurred or pixelated.

pCon.planner will display images and textures up to a maximum resolution of 2048×2048 pixels in good quality. If you insert an image larger than this, the program will undercalculate the resolution and the image may no longer appear clear. The display depends on the content of the image. Fine lines, for example, are more affected than colored areas. Floor plans, in particular, should therefore be imported in a suitable resolution. This restriction works to keep the size of the plan low, saving both internal and graphics memory.

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What is the Insert Unit and how do I use it?

22.08.2016 | pCon.planner - Planning | 0 Comments |
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The Insert Unit indicates the unit of measure in which objects should be inserted. You can change this by clicking on the Application Menu, choosing Document Properties and switching to the Settings tab. Changes pertain to the current plan.

The correct Insert Unit is important if you are editing plans from other CAD programs.

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What is the difference between Scaling Unit, Length Unit and Insert Unit?

22.08.2016 | pCon.planner - Planning - Program settings | 0 Comments |
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The Standard Scaling Unit – also known as the Scaling Unit – is necessary when you want to insert objects of an unknown scale. The Length Unit describes the standard when inputting the measure of length. The Insert Unit has an effect when you want to use plans created in another CAD program. Click on the respective unit for more detailed information.

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Why can’t I access my manufacturer’s catalogs?

22.08.2016 | Miscellaneous - pCon.planner - Planning | 0 Comments |
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It is likely that you installed the free version of pCon.planner. To check, look at the top (on the title bar) of the program window. There you can read whether the currently-installed edition is pCon.planner (the free version) or pCon.planner PRO (the professional edition). Please bear in mind that a data connection in the free version of pCon.planner is not possible.

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Why don’t I see my desired image after rendering?

22.08.2016 | Animation - Image calculation - pCon.planner - Render issues | 0 Comments |
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You generate an Image or a Video. The media output dialog opens and you do not see your desired image. Instead, you see a single-colored area or a completely different picture.

When needed, pCon.planner provides the opportunity to add a company logo or other graphics to your images and videos. In the described situation, it is possible the function Show Logo is enabled. If the Size of the logo is still set at 100% (or bigger) and Transparent is disabled, the logo will be placed on top of your image.

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