When double clicking on a DWG file, the file opens with another program, instead of pCon.planner.

The most common cause of this problem is a missing file link. To open DWG files with pCon.planner, follow the instructions below.

The differences in rendering times are often due to programs running in the background. This can vary for each user, as they may be demanding more or less of the operating system at one time.

Differences in rendering times can also be attributed to having the Windows option Run Program in Compatibility Mode enabled.

In comparison with a simple ceiling, the construction of a ceiling grid requires more time.

The reason for this lies in a variety of parameters that aren’t taken into account when creating a normal ceiling. One example is the customization of the longitudinal and transverse sides of a segment. The larger a ceiling grid is, the more complex this calculation process will be.

With pCon.planner, animations can be created and converted into videos. When saving the Animation as a Video (*.avi file) you have the option of selecting a compression method in order to keep the video’s file size down. However, compression methods are not included in pCon.planner itself. The application does only access the video codecs that are installed on your operating system.

If you have a hybrid system combining an onboard graphics card and a dedicated 3D graphics card (like those from NVIDIA or ATI), you should check whether pCon.planner is actually working with the 3D graphics card and you should assign the 3D graphics processor to the design program if necessary.

There are a number of possibilities offered in pCon.planner to help reduce the memory requirements of a planning and minimize the size of the file.

Check in pCon.planner whether the snap function for surfaces is disabled. Disabled Snap Points are usually the cause of this problem.

If graphic rendering problems can be excluded as a reason, you should check whether all layers are activated, using the Layer dialog. This is found by clicking the Layer symbol on the toolbar. This is how to influence whether a layer is visible.

There are a number of ways in which you may be able to improve the performance of the design application. The Render Settings provide you with the opportunity to adapt the graphic representation.

The elements will also continue to be present in the views you are using, but they will only be displayed in a perspective or isometric view or for example in Front or Rear view. This is because they differ from three-dimensional objects in possessing no information on depth as they are two-dimensional. They will thus not always be shown in Top view or certain other 2D views.