pCon.planner Help Center

Questions & Answers - Category: Operating systems

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How can I use AR files on my Android device?

14.09.2020 | Miscellaneous - Operating systems - pCon.planner | 0 Comments |
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The following requirements have to be met to be able to present Augmented Reality files (AR files) exported from pCon.planner on your mobile device: Your mobile device must be AR capable. The export for Android also needs an external AR viewer app.

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Why are the values in the input field for walls oversized in some cases?

24.04.2020 | Miscellaneous - Operating systems - pCon.planner - Planning | 0 Comments |
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Problem Instead of the desired values for height and width, oversized numbers appear in the input fields when drawing walls. The walls are drawn with these incorrect values. Background This is due to the use of the same separator for decimal places and digit groups. Usually, these separators are different. In Germany, the comma is…

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Why are the input values for wall parameters so large in some cases?

16.06.2017 | Miscellaneous - Operating systems - Program settings | 0 Comments |
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After inputting values for a wall’s Height and Thickness parameters, the values are not taken into account when the wall is created. Instead of the entered values, extremely large numbers appear in the input field and are then used when the wall is drawn.

The reason for this error is usually caused by using the same separators for both decimal points and digit groups. Generally, each separator is different. In Germany, the comma serves as the separator for decimal points, e.g. for the value 123,45. Digit groups are separated from one another using points, e.g. for larges numbers such as 1.234.567.

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What can I do if DWGs are not opened in pCon.planner?

27.10.2015 | Operating systems - pCon.planner | 0 Comments |
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When double clicking on a DWG file, the file opens with another program, instead of pCon.planner.

The most common cause of this problem is a missing file link. To open DWG files with pCon.planner, follow the instructions below.

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The rendering times for different users vary in length on the same system. What options are there to fix this?

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The differences in rendering times are often due to programs running in the background. This can vary for each user, as they may be demanding more or less of the operating system at one time.

Differences in rendering times can also be attributed to having the Windows option Run Program in Compatibility Mode enabled.

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Does pCon.planner also work in the Mac systems and with Mac OS?

03.02.2015 | Hardware - Operating systems | 0 Comments |

At present we do not offer a version of pCon.planner for Mac OS. Windows virtualization (with Parallels, VMWare, Virtualbox etc.) will, however, provide a possible workaround.

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