pCon.planner Help Center

Questions & Answers

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Why can’t I print PDF files of my Layout pages?

23.02.2018 | Print | 0 Comments |
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Depending on the PDF printer installed on your system, this problem can occur when you are trying to print from unsaved DWG files.

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Which file format do I use for panoramic images created with pCon.planner?

23.02.2018 | Image calculation | 0 Comments |
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We recommend saving panoramic images as JPG. While keeping up a good image quality, JPG files are way smaller than PNG images. As an example: A panorama of a specific interior scene created with OSPRay in a height of 1024 pixel has a file size of approximately 580 kB as a JPG. Saved as a…

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How can I use Multi Content Pictures (EIMG)?

23.02.2018 | Image calculation | 0 Comments |
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I have created Multi Content Pictures (images of the EIMG file type) with pCon.planner. Which app do I need to view these images?

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My planning is not plotted correctly or the page stays empty. What can I do to prevent this?

23.02.2018 | Print | 0 Comments |
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It is possible that the setting for paper size selection in pCon.planner gets in conflict with the plotter’s paper selection settings.

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How can I create a multi-story plan?

07.07.2017 | Planning | 0 Comments |
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We recommend creating them next to one another on the zero level. This way, you can maximize clarity and navigate more quickly through adjacent levels. You also have the option to place each story on top of the other. When doing so, please keep the following in mind:

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Why are up-to-date graphics drivers important and where can i get them?

07.07.2017 | Graphics drivers | 0 Comments |
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For detailed 3D visualization and large plans, pCon.planner requires optimal graphic support. Please ensure that your graphics hardware fulfills our system requirements. We also recommend that you always install the latest drivers for your graphics card.

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Why is an inserted object not in its desired location?

07.07.2017 | Planning | 0 Comments |
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You inserted an object, such as a drawing element or a piece of furniture, into your plan. When you then change to a different view, you notice that the object is not at the desired location.

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I opened a dialog, but can’t find it. What can I do?

07.07.2017 | pCon.planner - Program settings | 0 Comments |
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When planning, you use many dialogs – both free-floating and docked (a non-movable part of the program interface). In the case of free-floating windows, they may disappear for 2 reasons:

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What is a backup file and how do I use it?

07.07.2017 | pCon.planner - Program settings | 0 Comments |
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Backup files ensure that your plans are not lost should pCon.planner crash.

pCon.planner automatically creates a backup file for your current plan – as long as you haven’t disabled this option in the Program Settings. We recommend leaving the automatic creation of backup files enabled.

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What should I consider when disabling High Quality Printing?

16.06.2017 | Print - Render quality | 0 Comments |
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When printing view ports in the Layout area and in Print Preview, the High Quality Printing option is enabled by default. A mixed process is used for printing: visible lines, edges, dots, hatching and fonts are based on vectors. With vector printing, these elements remain sharp, even when greatly enlarged. Colors and textures are printed as images.

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