Backup files ensure that your plans are not lost should pCon.planner crash.

pCon.planner automatically creates a backup file for your current plan – as long as you haven’t disabled this option in the Program Settings. We recommend leaving the automatic creation of backup files enabled.

When printing view ports in the Layout area and in Print Preview, the High Quality Printing option is enabled by default. A mixed process is used for printing: visible lines, edges, dots, hatching and fonts are based on vectors. With vector printing, these elements remain sharp, even when greatly enlarged. Colors and textures are printed as images.

The cause of this is often inadequate graphics hardware. Please check if you have an integrated onboard solution (integrated graphics card) in use. This graphics solution is not recommended when working with pCon.planner. Generally speaking, these do not have their own graphics memory and their performance with 3D is usually below average.

pCon.planner offers a compatibility mode to support onboard systems. To activate this mode, proceed as follows.

After inputting values for a wall’s Height and Thickness parameters, the values are not taken into account when the wall is created. Instead of the entered values, extremely large numbers appear in the input field and are then used when the wall is drawn.

The reason for this error is usually caused by using the same separators for both decimal points and digit groups. Generally, each separator is different. In Germany, the comma serves as the separator for decimal points, e.g. for the value 123,45. Digit groups are separated from one another using points, e.g. for larges numbers such as 1.234.567.

Drag & Drop for images, materials and other web files cannot be executed in pCon.planner. The most common causes for this problem are obsolete web browsers or highly-restrictive security settings within the browser.

The DWG format is a compressed file format. As with a packed file, the file size displayed in your system (e.g. in Windows Explorer) does not occupy the same size as the plan that you edit in pCon.planner. How much memory an opened DWG file uses can vary, and many factors can determined the amount of memory used.

There are several alternatives to relocate the User Coordinate System (UCS) if you want to use it as a means to move objects in relation to a given position in the plan.

When you render images or videos in pCon.planner, you can choose from various default settings called Renderer Profiles.

You inserted a floor plan as an image and it appears blurred or pixelated.

pCon.planner will display images and textures up to a maximum resolution of 2048×2048 pixels in good quality. If you insert an image larger than this, the program will undercalculate the resolution and the image may no longer appear clear. The display depends on the content of the image. Fine lines, for example, are more affected than colored areas. Floor plans, in particular, should therefore be imported in a suitable resolution. This restriction works to keep the size of the plan low, saving both internal and graphics memory.

In pCon.planner 7.3 and newer versions, the Ambient Light is used as a standard light source. Plans that were created in pCon.planner 7.2 or an earlier version will still contain the old standard lighting, which consisted of several directional light sources.

If you open an older plan with a current version of pCon.planner, it will still contain the old standard lighting and all additional light sources. The Ambient Light Intensity will automatically be set to 0%. The original lighting therefore remains 1:1.