This issue is connected to the relation between the number of transparent objects in a planning and the ray depth used for the rendering process. The ray depth determines how often a ray of light is reflected within the scene.

After you have opened a planning or selected another projection during the planning process, parts of your drawing are no longer visible. There are two possible reasons for this issue.

Depending on the PDF printer installed on your system, this problem can occur when you are trying to print from unsaved DWG files.

We recommend saving panoramic images as JPG. While keeping up a good image quality, JPG files are way smaller than PNG images. As an example: A panorama of a specific interior scene created with OSPRay in a height of 1024 pixel has a file size of approximately 580 kB as a JPG. Saved as a…

I have created Multi Content Pictures (images of the EIMG file type) with pCon.planner. Which app do I need to view these images?

It is possible that the setting for paper size selection in pCon.planner gets in conflict with the plotter’s paper selection settings.

We recommend creating them next to one another on the zero level. This way, you can maximize clarity and navigate more quickly through adjacent levels. You also have the option to place each story on top of the other. When doing so, please keep the following in mind:

For detailed 3D visualization and large plans, pCon.planner requires optimal graphic support. Please ensure that your graphics hardware fulfills our system requirements. We also recommend that you always install the latest drivers for your graphics card.

You inserted an object, such as a drawing element or a piece of furniture, into your plan. When you then change to a different view, you notice that the object is not at the desired location.

When planning, you use many dialogs – both free-floating and docked (a non-movable part of the program interface). In the case of free-floating windows, they may disappear for 2 reasons: